At BESTATE PROPERTY, we uphold the highest standards of privacy, security, and personal data protection across our property advisory, investment, and brokerage operations.
01
Our commitment and legal framework
At BESTATE PROPERTY, we are committed to safeguarding the privacy and security of personal data entrusted to us by buyers, property owners, investors, and website visitors. This policy outlines how information is gathered and processed through our website, mobile channels, inquiry forms, and our physical office in Girne. Our operations fully comply with applicable laws of the Turkish Republic of Northern Cyprus (TRNC) while harmonizing with international data protection benchmarks, including the European Union General Data Protection Regulation (EU GDPR) for international clients.
02
Categories of personal data collected
We collect only the information necessary to provide bespoke real estate consultancy and transactions: Identity and contact details (name, phone number, email address, country of residence, and preferred language); property search preferences (desired locations, budget range, property types, investment criteria, and viewing appointment requests); vendor and landlord portfolio records (title deed category, parcel coordinates, dönüm measurements, building permits, and listing imagery); transaction documentation (identity/passport credentials required for Land Registry filings and Council of Ministers Purchase Permission - PTP); technical metadata (IP address, browser parameters, and aggregated analytical cookies).
03
How personal data is collected
Your data is acquired through transparent, direct channels: Online consultation forms, search filters, and brief submissions on our website; direct communications with our advisors via WhatsApp, telephone, or email; in-person advisory sessions and document reviews conducted at our Girne office; and standard performance cookies utilized to preserve user settings and optimize navigational speed.
Personal data is processed strictly for legitimate operational purposes: Fulfillment of real estate services (matching buyer preferences to property portfolios, scheduling property inspections); contractual and conveyance coordination (drafting agreements, coordinating with the buyer’s independent legal counsel and District Land Registries); statutory compliance (adhering to TRNC Revenue and Tax Department rules regarding transfer fees, VAT, withholding taxes, and anti-money laundering regulations); client communication (dispatching bespoke market intelligence and updates only where explicit consent is granted).
BESTATE PROPERTY does not sell, rent, monetize, or trade personal data to third-party marketing brokers under any circumstances. Disclosures occur exclusively when necessary to progress your transaction: with assigned BESTATE PROPERTY consultants handling your brief; with professionals you authorise where a separate specialist service is needed; with official TRNC government authorities (Land Registry, Ministry of Interior, Tax Department) as required by law; and with certified infrastructure providers supporting secure hosting and communications.
06
Data security and retention periods
All personal data is safeguarded with robust TLS/SSL encryption standards, perimeter firewalls, and restricted role-based administrative access. Data is retained for the active duration of our professional client relationship and throughout statutory retention periods mandated by TRNC commercial, property, and tax legislation (typically 5 to 10 years following contract completion). Upon expiration of mandatory holding periods, records are irreversibly anonymized or securely erased.
07
Your data subject rights
As a data subject, you retain enforceable legal rights: The right to request confirmation and a copy of personal data we maintain concerning you (access); the right to require rectification of inaccurate or incomplete records; the right to request erasure of personal data where statutory retention grounds no longer apply; the right to withdraw marketing consent at any time without detriment; and the right to obtain your data in a portable, structured, machine-readable format. All requests are addressed within 30 days.
08
Contact and data inquiries
For any questions concerning this privacy policy, the processing of your personal data, or to exercise your statutory data subject rights, please email us directly at info@bestateproperty.com or visit our headquarters at Mustafa Çağatay Cad. No:43, Girne, North Cyprus. Our team is available to assist you.
